Privacy Policy

Effective date: September 9, 2026 · Clairion AI

This policy explains what information Clairion AI collects when you visit our website, book a discovery call, or use our intake answering and follow-up service, and what we do with it. If anything here is unclear, contact us at support@clairion.co or 1-877-475-0433.

Who we are

Clairion AI provides intake answering and lead follow-up services for law firms. You can reach us at support@clairion.co or 1-877-475-0433.

Information we collect

• Information you give us. When you submit a form or contact us, we collect what you provide: your name, firm name, email address, phone number, and details such as monthly ad spend. If you become a client, we collect the information needed to run your intake, including your intake criteria and calendar.
• Call and message content. When our service answers calls on your behalf, we process the caller's information and the content of those interactions in order to qualify and route them to you.
• Usage data. Basic information about how visitors use our website, such as pages viewed.

How we use information

• To respond to inquiries and schedule discovery calls.
• To provide the service: answering calls, qualifying inquiries, booking consults, and reporting results.
• To measure whether our service is performing, including the timestamped response logs behind our guarantee.
• To improve our website and service, and to communicate service updates.
• To comply with law and protect our rights.

We do not sell personal information. We do not share it with third parties for their own marketing.

How we share information

We share information only with service providers who help us operate (for example, hosting and form processing), with your on-call staff when we route a lead to your firm, and when law requires it. If Clairion AI is ever involved in a merger or acquisition, customer information may be transferred as part of that transaction, and this policy would continue to apply to it.

Retention

We keep personal information only as long as we need it for the purposes above, or as long as law requires. When it is no longer needed, we delete or de-identify it.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing support@clairion.co. We honor requests consistent with applicable law.

Security

We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our website and service are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Material changes will be announced on this page before they take effect.

Contact

Questions about this policy: support@clairion.co or 1-877-475-0433.